FrogFrenzy Support

Need help with FrogFrenzy? 🐸

We're here to help with technical problems, account issues, bugs, player reports, and other problems related to FrogFrenzy.

Technical Problems

If FrogFrenzy is crashing, failing to start, disconnecting, or experiencing another technical problem, please provide as much information as possible when contacting us.

Helpful information includes:

What happened
What you were doing when the problem occurred
Your headset/platform
Your FrogFrenzy username
Your PlayFab ID, if applicable
Screenshots or videos of the problem
Steps that reproduce the problem

Account Problems

If you are having an issue with your FrogFrenzy account or saved game information, contact us using the email below.

Please do not send passwords, payment information, or other sensitive information.

Bug Reports

Found a bug?

Please tell us:

What happened
What you expected to happen
How to reproduce the issue
What platform you are using

Screenshots and videos can be helpful.

Player Reports

If you encounter a player who is breaking FrogFrenzy's rules, cheating, harassing other players, or otherwise abusing the game, please contact us with information that can help us investigate.

Do not attempt to retaliate against or harass another player.

Data Deletion Requests

If you want to request deletion of information associated with your FrogFrenzy account, contact us using the email below.

Please include your FrogFrenzy username and/or PlayFab ID so we can identify the correct account.

Contact

FrogFrenzy / ChudGames Support

Email: [tsharkey130@gmail.com]

We will review your request and respond as appropriate.

Before Contacting Support

Please do not send us:

Passwords
Payment-card information
Government identification
Home addresses
Other unnecessary sensitive information

Only provide information that is necessary to help us solve your issue.